“IDEAS WITHOUT IMPLEMENTATION REMAIN JUST THAT…IDEAS.”
Chief Operating Officer Consultant - April 2011 - Present
President: April 2002 - April 2011
Private Servicing Organization
Executive responsible for all aspects of the organization such as Human Resources, Marketing and Compliance, Education and Development, Customer Service, and Leadership Development.
Vice President of Credit Card Services: June 1999 - April 2002
Key Financial Systems
Executive responsible for managing entire Operational Team in all aspects of Company Operations. Managed full credit card processing center and 200+ seat Call Center. Responsible for Compliance such as Regulation Z, Regulation B, Fair Credit Reporting Act, GLBA, and Fair Debt Collection Practices.
Vice President of Customer Services: August 1984 - June 1999
Key Bank & Trust
Executive responsible for managing Customer Service, Compliance, and Education and Development in all aspects of company operations.
ELIZABETH D. FANSLOW
CHIEF OPERATING OFFICER OF YOUR BUSINESS
If there’s one thing corporate taught me, it’s that maintaining flow and ease in a business comes from creating systems that work for you, not against you.
Running a profitable, successful business requires a convergence of creativity and organization. Most people usually lead with their right brain (creativity) or their left brain (organization)…but few people can lead with both. That’s where my genius comes in. My super powers meet in the middle of both worlds. I’m an organizational nerd and a closet creative…
What this means for you is, I’m able to see and understand your creative vision and how to make it work in the real world.
All my life, I’ve been a fixer. If I look back through my childhood I can see a pattern of finding creative solutions to problems. Anytime there was a problem to be solved, I stubbornly found a way around it, through it, or I’d dig out a new route underneath it. I didn’t like being told that something wasn’t possible.
I COULD ALWAYS MAKE THINGS HAPPEN…
Fortunately, my brain is wired that way. My innate ability to see a problem from a big-picture perspective carried over into my corporate life where my colleagues also turned to me to make things happen.
Whether I was reworking a broken process or setting up a strategic plan to bring in more revenue, I became known as the go-to problem solver on the team. Managing projects, creating systems, and taking great ideas from concepts to reality are truly my zone of genius.
I flourished in corporate until 2011, when I retired after a successful 25-year career. I was proud of my success, but the truth is, I was ready to shake things up. I hung out my shingle and started offering Chief Operating Officer consulting services. I started working with creative, solution-focused clients, helping them scale their businesses. I knew intuitively that what they were missing was a partner to oversee their operations, someone who could move their business away from the start-up phase into full fledge growth mode.
Using my own proprietary 5-Core Business System, I discovered that I could help them stop spinning in circles and unpack all their ideas into real actionable plans.
Creative entrepreneurs can often generate endless ideas, but when it comes time to put pen to paper and transform their brilliant ideas into reality, they become stymied.
My role as your Chief Operating Officer is to step in and become the executive counterpart you need. I help you solve problems, create new services and optimize current ones, and set up systems that make your job easier. I don’t work from the sidelines as a coach; rather, I’m in the trenches making things happen.
MY ROLE IS TO TAKE ACTIONABLE ITEMS OFF YOUR PLATE SO YOU CAN FOCUS YOUR ENERGY ON DOING WHAT YOU DO BEST.
BALANCING A LIFE & CAREER...
I married the love of my life in 2013 and since then life has been an amazing whirlwind of love, laughter, and adventure. Our journey has had ups and downs but we have lived a lifetime together and I wouldn't trade one single moment.
We currently are living between New Jersey / New York and our retirement home in The Villages, Florida. Both Richard and I are consultants and love that we can work from anywhere we have an Internet connection.
We love to travel and work from multiple locations and love trying new foods and experimenting with new wines. We're both history buffs and love a good trolley tour in every city we visit. (Our favorite so far was the bus tour in Paris on our honeymoon.) We also love to walk and explore every new place we visit...by the way...I hate being in cars so I always do my best to stay where I never have to get in a car, unless its a quick taxi or Uber ride.
I love to write, read, and I'm a crazy music nut...it's rare to find me without music playing in the background or coming from my iPod earbuds. I'm also a city chick and take every opportunity to visit a new city, or hang out and work in my all time favorite city of Chicago!
My career is a huge part of my life...my mind never stops working and I wouldn't have it any other way. Sit me down in a coffee shop with a Vanilla Latte...and great things happen!
We are also the proud parents of four grown children and love spoiling our ELEVEN grandchildren. We have a family full of love and grand baby giggles!